Procedural Justice in Administrative Courts: Evaluating Public Trust in Digital Judicial Services

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DOI https://doi.org/10.55923/lentera.v1i1.2
Agung Hidayat 1 , Budi Pratama 2 , Siti Nasution 3 , Tari Nasution 4
1, 2, 3, 4Faculty of Engineering, Universitas Gadjah Mada
1 agung.hidayat@ugm.ac.id , 2 budi.pratama@ugm.ac.id , 3 siti.nasution@ugm.ac.id , 4 tari.nasution@ugm.ac.id

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The digitalization of administrative court proceedings presents new horizons for procedural justice and citizen access. Analyzing survey data from 480 litigants and judicial officers, this study demonstrates that digital case tracking enhances perceived procedural fairness while disparities in digital literacy remain a key barrier to equitable redress.
Issue Vol. 1 No. 1 (2022)
Section Articles
Pages 15-28
Published 2022-06-30

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